EMPLOYMENT OPPORTUNITIES
Advocate Supervisor
About the role
Every child in foster care in Wise and Jack Counties deserves a consistent adult in their corner. Our volunteer Advocates are that person - and the Advocate Supervisor is the person behind them.
The Advocate Supervisor is the primary point of contact for our volunteers from their Swearing-In ceremony through the life of every case they serve. You'll coach, equip, and stand alongside a caseload of volunteers as they navigate the child welfare system on behalf of the children assigned to them. It's a role for someone who is equally comfortable in a courtroom, on the phone with a caseworker, and sitting across from a volunteer who's having a hard week.
What you'll do
Support and supervise volunteer Advocates
Serve as the main point of contact for a caseload of up to 30 volunteer Advocates and up to 40 family groups
Provide timely notice of staffings, meetings, and court hearings, and prepare volunteers for what to expect
Coach new skills, offer constructive reflection, and match Advocates with future cases that fit their interests, strengths, and availability
Partner with the Recruitment Specialist to plan and facilitate in-service training opportunities
Build long-term relationships that keep volunteers engaged and serving for years, not months
Guide cases through the child welfare system
Attend and participate in court hearings, Permanency Conferences, Mediations, Treatment Meetings, ARDs, and other case-related meetings
Review and support Advocate court reports, court attendance, and testimony
Connect Advocates with community resources, professional contacts, and placement information
Read home placement studies and consult on placement decisions
Help Advocates identify permanency planning issues and keep cases moving toward safe, permanent homes
Maintain program quality and records
Document all Advocate and case activity accurately in Optima, meeting court, Texas CASA, and National CASA requirements
Provide weekly progress reports to the Executive Director and/or Program Director
Maintain accurate case and Advocate statistical data to state and national CASA standards
Provide backup for staff counterparts at meetings and hearings as needed
Recommend improvements to strengthen the Advocate Supervisor program over time
Contribute to the whole organization
Participate in fundraising, recruitment, and mission-related events alongside the rest of the staff
Help keep the CASA Volunteer Manual current and compliant with CASA and agency policy
Assist with background screenings for staff, advocates, volunteers, and board members
Pursue ongoing mission- and job-related training
What we're looking for
Required
Bachelor's degree in Social Work or a related field (or: Associate degree plus at least 2 years of experience with a CASA program or in a comparable role with Child Protective Services)
Experience supervising staff or volunteers, with the ability to lead and manage people
Working understanding of child and family advocacy — placement options, therapeutic needs, legal intervention, family rights, permanency planning, and adoption systems
Strong written and verbal communication and presentation skills
Ability to pass all required background screenings
A self-starter's motivation and a genuine commitment to serving all people, regardless of race, gender, age, socio-economic status, or sexual orientation
Preferred
Master's degree in Social Work or a related field
Prior experience with a CASA or GAL program
Work environment
This position requires reliable daily transportation and a flexible schedule — visits with Advocates sometimes happen in the evenings or on weekends. Office time involves intermittent bending, reaching, sitting, and walking, and several hours a day at a computer. Reasonable accommodations may be made to enable a person with physical disabilities to perform the job.
How to apply
Send your résumé and a brief cover letter to Executive@casawise.org with "Advocate Supervisor" in the subject line.